Frequently Asked Questions - All FAQs

You can request and arrange a viewing by telephoning or emailing one of our local agents. Alternatively you can call into our sales offices with an appointment.

You will receive a telephone call and an email confirmation with the viewing details once confirmed with the property seller. You can change or cancel your viewing appointment by telephoning or emailing your local agent. Alternatively you can call into our sales offices.

Only if the property seller or buyer has given their written or express authority to do so, otherwise DCANS Properties will contact and liaise with each party on your behalf.

You can cancel or rearrange a viewing by telephoning or emailing one of our local agents. Alternatively you can call into our sales offices.

You will receive an email and/or telephone call confirming whether your offer has been accepted, rejected or negotiated.

Yes, but we can take care of everything for you; we use professional photographers and experienced copywriters to show your house in the best possible light, if you choose our Upfront fee or Guarantee option.

No, we can take care of everything for you; we use professional photographers and experienced copywriters to show your house in the best possible light.

No, we can take care of everything for you; we use professional photographers and experienced copywriters to show your house in the best possible light.

Within 24-48 hours.

Within 24-48 hours.