Frequently Asked Questions - All FAQs

Yes. We have model homes and rental units as part of our own rental property portfolio for you to drop by, and we do have showhomes and a showroom of products as well. However, you will need to complete no cash upfront Proof of Funds (POF) before you can drop by.

Showrooms for suppliers for lighting, flooring, wall covering, paint, roofing, plumbing fixtures, furniture, and more available.

We sure can, and it’s unfortunate, but we’ve had to perform a number of “salvage” jobs in the past like this. We get calls from time to time from a distraught homeowner who can’t get his builder to call him back, or sometimes we’ll even get a call from a homeowner who says “I had to fire my builder…. but my house is half-way done. Can you finish it?” — we’re happy to help in most of these cases. Just remember that—as unfortunate as it is—there’s sometimes insult added to the injury in that it will end up costing you more in the end due to the the extra expense of us picking up where another builder left off.

Everything is included in all our home seller packages other than the cost of floor plans (if you need one) which can be added for $200 and no home visit. There are no hidden fees or charges and all our packages include viewings arranged, sales progression, no sole agency agreements, property marketing and a full local estate agency service.

We aim to sell all properties that are realistically priced within 90-180 days of instruction, with the typical time to achieve a sale taking around 12 to 18 weeks. Should your property be on the market longer than expected, we will help you review your options by conducting a full marketing review of your property every 28 days. We look at everything such as all of your previous viewings and feedback, offering tailored extras to boost your viewings and we will re-evaluate the local market including details of what is selling in the area. The NO SALE NO FEE package provides a NO SALE NO FEE guarantee, just like a traditional estate agent (this excludes any fees for additional services, such as a floor plans or home visit).

The simple answer is no. We always aim to achieve the best possible price. We will help with negotiations and viewings when and where required. We judge our success on the basis of achieving the top price for our customers in a open and transparent way.

Yes, you can still use our services. You can choose to instruct us straight away and set the date for your marketing to start as the day your current agreement comes to an end or you could also instruct us as an additional agent, subject to the terms of your existing agency agreement. We don’t believe in sole agency agreements so we don’t have them unlike some other traditional agents.

No. We will not share any of your personal details with any third party unless you authorise us to do so. We do however provide your name and contact telephone number to the opposing party when a viewing is arranged, just in case you both need to communicate on the day, before the viewing takes place (unless you have chosen our services to take care of your viewings).

You can view our Terms and Conditions by clicking here. The agreement with us is not all about us, but what we offer and what we promise to do.

When we have uploaded the photographs, property description and floor plan you will receive a text message and/or email telling you that your advert is ready to view. Simply reply by email confirming that your advert is correct and once approved your advert will go live instantly on our website and third party portals.

We have a safe and secure method of arranging viewings of your property. Unlike most agents who just take a phone call, get a person’s name and address and arrange the viewing with anyone who wants to view. With DCANS Properties all potential viewers will need to register, go through a verification process, meet our proof of funds requirement and will receive a call back from us. In relation to offers, every time that an offer is made we take key information from the proposed buyer and then an offer check process is conducted to ensure they are able to proceed with the purchase.